PL 3.13Using the Telephone
The child learns to answer a phone politely, call a person to the phone, take a short message, and make a simple call.
Presentation
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Gather a small group. Give a partner one phone; sit across the room with the other.
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Say: 'Ring, ring.' Pick up the phone and say: 'Hello, this is the Maple Room. Ms. Lee speaking.'
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The partner asks for another person. Say: 'Just a moment, please.' Set the phone down gently, walk to that person, and say quietly: 'The phone is for you.'
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Show taking a message: the partner asks for someone who is not here. Say: 'May I take a message?' Repeat the message back and draw or write it on the pad.
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Show making a call: hold the phone, wait for an answer, and say: 'Hello, this is Sam. May I please talk to Grandma?'
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End each call with 'Goodbye' and set the phone down gently.
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Invite children in pairs to practice answering, calling someone to the phone, and taking a message.
What catches the child’s eye
- The pretend ring and the first "Hello"
- Repeating the message back to check it
Extensions, easiest to hardest
- Deliver a message to the right person later in the morning
- Learn a parent's phone number
- Learn when and how to call 911, and that it is only for real emergencies
Control of error
The caller hears the message read back and corrects it; a message not passed on is never heard by the person it was for.
Ready to move on when the child…
- Answers with a greeting and their name
- Fetches the person asked for, or takes a message
- Repeats a short message correctly later
Guide note
Practice with toy or disconnected phones. Teach children never to tell an unknown caller that an adult is away or to give an address; they call an adult to the phone.